Privacy Policy
1. Our Commitment to Your Privacy
1.1. Welcome to Someone’s Studio. We operate a premium creative studio located at Al Khayyat Avenue, Dubai. This document explains our methods for collecting, using, and safeguarding your personal information. We take our data protection responsibilities seriously.
1.2. This policy respects the principles of the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the DIFC Data Protection Law No. 5 of 2020 (DPL 2020).
1.3. Your use of our services or website constitutes your acknowledgment and acceptance of the practices this policy describes.
2. The Information We Collect
We maintain a policy of minimal data collection. We only collect necessary information to provide services and manage our business operations.
2.1. Client Identity Information: Your name, company name, email address, telephone number, and business address. We collect this when you make an enquiry or confirm a booking.
2.2. Booking and Transactional Information: Your studio bookings, requested services, and payment history details. We utilize third-party payment gateways for transactions; we never see or store your full credit card details.
2.3. Communications Records: A record of our correspondence with you, including emails and call logs, to maintain a clear history of our business relationship.
2.4. Website Usage Data: When you visit our website, we may collect technical information like your IP address and browser type. This helps us analyze our site's performance. Our separate Cookies Policy has more details.
2.5. On-Premises Data: Our studio premises utilize CCTV systems for safety and asset defense. The footage from these systems is stored for a limited period.
3. How We Use Your Information
The use of your information always has an explicit and legitimate purpose.
3.1. Service Provision: We use your information to manage your bookings, schedule personnel and equipment, and deliver the high-quality studio experience you expect.
3.2. Financial Management: Your information is necessary for us to issue invoices, process payments, and maintain accurate financial records as required by UAE law.
3.3. Client Communication: We use your contact details to communicate with you about your current bookings, to respond to your enquiries, and to send critical operational updates.
3.4. Service Improvement: Analyzing booking data helps us understand our clients’ needs. This allows us to refine our offerings and improve our studio operations.
3.5. Legal and Safety Compliance: We may use your information to comply with legal obligations, enforce our terms, or for reasons connected to the safety and defense of our premises and personnel.
4. Our Legal Basis for Data Handling
Our use of your data rests on solid legal ground as defined by the PDPL and DPL 2020.
4.1. Contractual Necessity: Much of our data handling is essential to fulfill our contract with you—your confirmed studio booking.
4.2. Legitimate Interests: We use data for our legitimate business interests, such as operational improvements and administrative efficiency, in a way that respects your rights.
4.3. Legal Obligation: The laws of the UAE require us to maintain certain records, for instance, for financial auditing and tax purposes.
4.4. Consent: For any use of your data outside these areas, such as for specific promotional activities, we will always ask for your explicit, affirmative consent beforehand.
5. Data Disclosure to Third Parties
5.1. Your personal information remains for our business's exclusive use. We have a strict policy against its sale to any third party.
5.2. We may disclose your information to a minimal group of trusted partners essential for our operations. These include:
a. Payment processing companies to handle transactions.
b. Our legal and accounting advisors for professional counsel.
c. Government or law enforcement authorities when a formal legal request requires our compliance.
5.3. All our third-party partners are subject to strict confidentiality and data defense obligations.
6. Data Storage and Safeguarding
6.1. Your data is stored on defended servers, primarily located within the UAE or jurisdictions with equivalent data protection standards.
6.2. We employ robust technical and organizational measures to safeguard your information against unauthorized access, alteration, or destruction. These measures include data encryption, strict access controls for our personnel, and regular system reviews.
7. Data Retention Period
7.1. We retain your personal information only for the period necessary to fulfill the purposes outlined in this policy.
7.2. The retention period is typically the duration of our business relationship with you, plus an additional period as required by our legal and regulatory obligations, such as for tax and corporate record-keeping laws. After this period, your data undergoes permanent deletion.
8. Your Data Protection Rights
You possess comprehensive data protection rights under the relevant laws.
8.1. Right to Access: You may request a copy of the personal data we hold about you.
8.2. Right to Rectification: You may request a correction for any inaccurate or incomplete information we hold.
8.3. Right to Erasure: You may request the deletion of your data, subject to our legal obligations for retention.
8.4. Right to Restrict Handling: You may request a restriction on our data handling under certain conditions.
8.5. Right to Data Portability: You may request that we transfer your data to another organization, where technically feasible.
To exercise these rights, please get in touch with us using the information below. We will respond to your request within the timeframe mandated by law.
9. Cookies Policy
Our website uses cookies, small text files placed on your device. They help our site function and provide anonymous information about site traffic. Some cookies are essential for the site to work. You can accept or decline cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website and update the "Last Updated" date.
11. Contact Information
For any questions about this Privacy Policy or to exercise your data protection rights, please get in touch with our Data Protection Officer.
- Email: contact@someones.studio
- Address: Al Khayyat Avenue, Al Quoz Industrial Area 1, S05 Dubai, UAE